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Vienna Hotels & Info

The competent team at Vienna Hotels & Info will be pleased to assist you ahead of your trip with the following services:

  • Information and advice on all topics for your stay in Viennain person over the phone, by email or by post.
  • Leaflets and brochures: Order for free via Vienna Hotels & Info, in the online shop, or download straight from our website
  • Advice on searching for the right accommodation
  • Accommodation directory: The list of places to stay of the Vienna Tourist Board contains all officially categorized accommodation establishments in Vienna as well as those without any classification. By using a range of selection criteria, you can limit your online search for the right accommodation.

Online booking* is available to you 24 hours a day for booking your accommodation.

Contact the team of Vienna Hotels & Info

Monday to Friday, from 9.00 am to 5.00 pm

  • by phone: +43-1-24 555
  • by live-chat at vienna.info (9.00 am to 4.00 pm)
  • by email:
  • by post: WienTourismus, Invalidenstrasse 6, A-1030 Vienna

* Please note that online bookings are processed by our partner HRS and that there may be different categorizations/evaluations of the establishments in some instances.

Tourist Info locations in Vienna

Are you already in Vienna? Then the Tourist Info locations at the airport or in the city center are your local service points.

Tourist Info Vienna

Albertinaplatz/Maysedergasse
1010 Vienna
  • Opening times

    • daily, 09:00 - 18:00
  • Accessibility

    • Main entrance
      • no steps (Automatic sliding doors 150 cm wide)
    • Further information
      • Seeing eye dogs allowed
    • Special offers for people with disabilities

      Tactile Vienna maps for the visually impaired are available for disposal on location. There is an inductive listening system.

Tourist Info Vienna Airport

1300 Schwechat
  • Opening times

    • daily, 09:00 - 18:00
  • Accessibility

    • Comments

      Vienna Airport is barrier-free. The tourist information desk has an inductive hearing system.

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