Unique Experiences

The Vienna museums and other sights can be discovered unhindered during exclusive tours. If you book these offers you often get to see things that are otherwise not accessible to the public.

Fashion designer Vivienne Westwood and supermodel Kate Moss at the Kunsthistorisches Museum, Tom Cruise at the Belvedere, Sharon Stone, Angelina Jolie and Brad Pitt at the Albertina, and Madonna and Yoko Ono at the Leopold Museum. They’ve all taken exclusive guided tours of the collections on display at some of Vienna’s best-known museums. But this special privilege isn’t just reserved for A-listers – special offers make it possible.

Undisturbed insights into Vienna's museums

The Kunsthistorisches Museum Wien, for example, offers unique insights behind the scenes of its collections. Over the past quarter of a millennium, a layer of patina has given Leopold Mozart’s violin a blackish tinge. Every now and again, a top musician takes this priceless instrument out if its display cabinet and the sweet melody of a sonata by Wolfgang Amadeus Mozart – the son of the violin’s former owner – soon fills the air in the marble hall, home to the Collection of Historic Musical Instruments. A tiny audience listens in – even though the museum has long since closed for the night. This unforgettable performance is possible by private tours which give visitors the chance to view the museum’s collections at their leisure.

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5 pictures

Sammlung alter Musikinstrumente, close-up piano - collection of old musical instruments — Collection of Historic Musical Instruments – © Kunsthistorisches Museum Wien

Saliera in Hall XXIX of the Museum of Fine Arts, Vienna — Saliera in the Kunstkammer in the Kunsthistorisches Museum Vienna – © Kunsthistorisches Museum Wien

Paar in Abendkleidung bei der Albertina Wien — Albertina – © WienTourismus/ Peter Rigaud

Upper Belvedere, people looking at paintings in the interior — Belvedere – © WienTourismus/Paul Bauer

Couple in love in front of Schönbrunn Palace — Schönbrunn Palace – © WienTourismus/Peter Rigaud

Collection of Historic Musical Instruments – © Kunsthistorisches Museum Wien

Saliera in the Kunstkammer in the Kunsthistorisches Museum Vienna – © Kunsthistorisches Museum Wien

Albertina – © WienTourismus/ Peter Rigaud

Belvedere – © WienTourismus/Paul Bauer

Schönbrunn Palace – © WienTourismus/Peter Rigaud

Visitors can discover other dazzling exhibits including the breathtaking crowns on display in the Imperial Treasuries and Cellini’s world-famous Saliera salt cellar in the Kunstkammer during a night tour, browse the museum’s vaults in the company of a curator, watch a restorer at work or admire works by Rembrandt and Bruegel as part of an early-morning stroll around the picture gallery. And to round off your personal tour, there’s the option of a stylish dinner served in the museum’s unique surroundings.

An exclusive museum visit outside of normal opening times is also possible at the Leopold Museum. Marvel at masterpieces of Vienna Modernism or current exhibitions at a private viewing. The Belvedere also opens its doors for guided tours in the evening and allows visitors to experience Gustav Klimt's "The Kiss" and other prominent works undisturbed.

The imperial living quarters of Emperor Franz Joseph and Empress Elisabeth can be explored on an evening tour of the Sisi Museum and the Imperial Apartments in the Imperial Palace. A visit to Schönbrunn Palace is also possible after regular opening hours. You can stroll through the unique palace on the evening tours without any pressure of time or other members of the public.

Schönbrunn Zoo right up close

There are also backstage tours at the Schönbrunn Zoo. Guided tours of the Aquarium-Terrarium House, the Polarium or the Rainforest House offer a glimpse behind the scenes. Those who would rather just visit the animals and maybe even feed them are well-advised to use the Adventure Ticket. Here, a maximum of two people, accompanied by an employee, can pay a visit to lemurs, giant tortoises, penguins, rhinoceroses, koalas, or elephants. You can also pay an exclusive eye-level visit to the giraffes, feeding included. But there is a waiting time of up to a year for some animals.

Two giraffes at Schönbrunn Zoo being fed by people — An exclusive eye-level visit to the giraffes, feeding included ... – © Daniel Zupanc

An exclusive eye-level visit to the giraffes, feeding included ... – © Daniel Zupanc

Kunsthistorisches Museum (Art History Museum)

Maria-Theresien-Platz
1010 Vienna

Vienna City Card
- Benefits of the Vienna City Card: -5%
  
  Additional information on the offer:
  
  Standard ticket price: 21€ /
  Savings: 1 € /
  Audioguide 5€ instead of 6€
Opening times
- Mo, 10:00 - 18:00
- Tu, 10:00 - 18:00
- We, 10:00 - 18:00
- Th, 10:00 - 21:00
- Fr, 10:00 - 18:00
- Sa, 10:00 - 21:00
- Su, 10:00 - 18:00
- Open on Saturdays until 9 p.m. for the duration of the Rembrandt exhibition (until January 12, 2025).
  Open daily from October, 8 2024 until January, 6 2025.
Accessibility
- Main entrance
  - 5 Steps (Double swinging doors 300 cm wide)
    on Maria-Theresien-Platz, no ramp
- Side entrance
  - Barrier-free entrance: Burgring 5 via porter, visitor service accompanies you to the elevator and into the building
- Car parks Main entrance
  - 5 Parking spaces for people with disabilities
    on Heldenplatz
- Elevator available
  - Door 99 cm wide
- Further information
  - Wheelchair accessible restroom available.
- Special offers for people with disabilities
  Wheelchair rental possible (please reserve one day in advance). Special tours for visitors with dementia, in easy language, in sign language as well as guided touch tours (Tel. +41 1 525 24-5202 or email: kunstvermittlung@khm.at), Three masterpieces of the Renaissance collection of the painting gallery, selected objects of the Kunstkammer, the Egyptian-Oriental collection and the collection of antiquities are available to the blind and visually impaired as castings for touching. A brochure with image descriptions of this in Braille is available.
- Comments
  Wheelchair users who visit the museum via Burgring 5 can purchase their tickets at the shop in the lobby.
  Induction loop available at the audio guide stand.
  https://www.khm.at/en/learn/art-education/inclusive-art-education/

Map Points of interest in the area

Leopold Museum

Museumsplatz 1
1070 Vienna

Vienna City Card
- Benefits of the Vienna City Card: -14%
  
  Additional information on the offer:
  
  Standard ticket price: 17€ /
  With Vienna City Card: 14,50€ / Vienna City card holders are entitled to use the fast lane at the Leopold Museum
Opening times
- Mo, 10:00 - 18:00
- We, 10:00 - 18:00
- Th, 10:00 - 18:00
- Fr, 10:00 - 18:00
- Sa, 10:00 - 18:00
- Su, 10:00 - 18:00
- on holidays, 10:00 - 18:00
- Open daily between June and August.
Accessibility
- Main entrance
  - no steps (Double swinging doors )
    stepless via elevator at the back of the Leopold Museum
- Car parks Main entrance
  - 4 Parking spaces for people with disabilities
    The Parking Spaces can be reached via the main entrance (=corner of the Volkstheater).
- Elevator available
  - 89 cm wide and 210 cm low , Door 90 cm wide
- Further information
  - Seeing eye dogs allowed
  - Wheelchair accessible restroom available.
- Comments
  Main entrance, access to all exhibition rooms and restaurant/café: no steps.
  wheelchairs can be borrowed free of charge from the checkroom at the main entrance to the Leopold Museum (early booking required).

Map Points of interest in the area

Belvedere

Prinz-Eugen-Straße 27
1030 Vienna

Opening times
- Upper Belvedere daily, 09:00 - 18:00
- Lower Belvedere & Orangerie daily, 10:00 - 18:00
Accessibility
- Car parks Main entrance
  - Parking spaces for people with disabilities
    Parking space for visitors with disabilities in front of the entrance at Prinz-Eugen-Strasse 27, Parking: 10 am – 6 pm
- Further information
  - Seeing eye dogs allowed
  - Wheelchair accessible restroom available.
- Special offers for people with disabilities
  Reduced admission for persons with disabilities and their escorts. Tours in Austrian sign language, video guides in Austrian sign language and International Sign, "seeing differently" (tactile tours) for the blind and visually impaired in groups are possible in the Upper and Lower Belvedere.
- Comments
  People with visual impairments can be collected from the nearest tram station. Please provide information on this when making arrangement. Trained seeing-eye dogs (with ID) may be taken into all areas of the collection. A wheelchair is available at the cloakroom for visitors who have difficulty walking. Some seating is also available in the exhibition rooms or will be provided during the tours.

Map Points of interest in the area

Imperial Apartments (Kaiserappartements)

Hofburg
1010 Vienna

Comments
- Entrance via Entrance via Batthyanytor/Michaelerkuppel
Opening times
- September to June
  Daily 10 a.m. to 5:30 p.m.
- July to August
  Daily 10 a.m. to 6 p.m.
- Guided tour for children Sa - Su, 10:30 - 14:30
- Guided tour for children on holidays, 10:30 - 14:30
Accessibility
- Main entrance
  - no steps
- Elevator available
  - 125 cm wide and 129 cm low , Door 79 cm wide
- Further information
  - Seeing eye dogs allowed
  - Wheelchair accessible restroom available.
- Special offers for people with disabilities
  Admission free for a person accompanying a blind visitor or a visitor in a wheelchair, provided that the accompanying person is included in the ID.
- Comments
  The Imperial Apartments are located on the 1st floor and are accessible by elevator.
  Number of steps to the first floor (Imperial Apartments): 72

Map Points of interest in the area

Sisi Museum

Michaelerplatz
1010 Vienna

Comments
- Entrance via Batthyanytor/Michaelerkuppel
Vienna City Card
- Benefits of the Vienna City Card: -8%
  
  Additional information on the offer:
  
  Standard ticket price: 19,50€, reduced ticket price: 18,00€ /
  Sisi Ticket (Schönbrunn palace, Sisi Museum & Imperial Furniture Museum): 45,00€ instead of 49,00€ / Tickets on www.imperialtickets.com and on site
Opening times
- daily, 09:00 - 17:30
- (Last entry: 16:30 h)
Accessibility
- Main entrance
  - no steps
- Elevator available
  - 125 cm wide and 129 cm low , Door 79 cm wide
- Further information
  - Seeing eye dogs allowed
  - Wheelchair accessible restroom available.
- Special offers for people with disabilities
  Admission free for a person accompanying a blind visitor or a visitor in a wheelchair, provided that the accompanying person is included in the ID.
- Comments
  Barrier-free access to the exhibition rooms on the 1st floor by elevator.

Map Points of interest in the area

Schönbrunn Palace (Schloss Schönbrunn)

Schönbrunner Schlossstraße
1130 Vienna

Vienna City Card
- Benefits of the Vienna City Card: -6%
  
  Additional information on the offer:
  
  Classic Pass: 36€ instead of 38€ (incl. audio guide, valid from 2.4.-3.11.) /
  Classic Pass Plus: 68€ instead of 73€ (incl. audio guide, valid from 2.4.-3.11.)/
  Sisi Ticket (Grand Tour / Schönbrunn Palace; Sisi Museum; Vienna Furniture Museum): 45,00€ instead of 49,00€ (incl. audio guide) /
  
  Tickets on www.imperialtickets.com and on site
  
  Please book here to get your Vienna City Card discount:
  - https://www.imperialtickets.com
Opening times
- 03 November 2023 to 01 April 2024
  - (Last entry: 16:15 h) daily, 08:30 - 17:00
- 02 April to 03 November 2024
  - (Last entry: 16:45 h) daily, 08:30 - 17:30
- 04 November 2024 to 31 March 2025
  - (Last entry: 16:15 h) daily, 08:30 - 17:00
Accessibility
- Main entrance
  - no steps
- Car parks Main entrance
  - Parking spaces for people with disabilities
    at main entrance portal (Schönbrunner Schlossstrasse, 3 parking spaces), Meidlinger Tor (2 parking spaces), close to Kavalierstrakt as well as Valerietrakt (2 parking spaces) and Fürstenstöckl (1 parking space)
- Elevator available
  - Door 90 cm wide
- Further information
  - Seeing eye dogs allowed
  - Wheelchair accessible restroom available.
- Special offers for people with disabilities
  Free wheelchair rental – contact attendant at main portal (3 wheelchairs) or at Hietzinger Tor and at Meidlinger Tor (1 wheelchair each). Supplemental devices available for the visually impaired. Tours for visitors with with disabilities or special needs on request. Museum Sign Language Guide available in ÖGS and IS for the Imperial or Grand Tour, prior reservation recommended, further information: https://www.schoenbrunn.at/en/visitor-information/barrier-free-access
- Comments
  Access to all exhibition rooms: no steps. Freight elevator for extra wide wheelchairs: door width: 160 cm, cabin depth: 220 cm, cabin width: 156 cm.
  Ticket Center in the Gardetrakt by the main gate, stepless access, door width: approx. 144 cm, wheelchair-accessible restroom can be reached by wheelchair platform lift – platform 110/140 cm, door width: 90 cm in the corridor area and 94 cm to the outdoors, accessible from outside with a Euro-Key.

Map Points of interest in the area

Schönbrunn Zoo Entrance via Hietzinger Tor/Hietzinger Hauptstraße

Schönbrunner Schlosspark
1130 Vienna

Vienna City Card
- Benefits of the Vienna City Card: -15%
  
  Additional information on the offer:
  
  Standard ticket price: 27€ /
  Savings: 4€
Opening times
- January
  - daily, 09:00 - 16:30
- February
  - daily, 09:00 - 17:00
- March
  - daily, 09:00 - 17:30
- April to September
  - daily, 09:00 - 18:30
- October to December
  - daily, 09:00 - 16:30
  - ACHTUNG: Bis zur Umstellung auf die Winterzeit gelten im Oktober die September-Öffnungszeiten
Accessibility
- Main entrance
  - no steps (Swinging doors )
- Car parks Main entrance
  - Parking spaces for people with disabilities
    at Elisabethallee, entrance Tirolerhof
- Further information
  - Seeing eye dogs allowed
  - Wheelchair accessible restroom available.
- Special offers for people with disabilities
  Tours for visitors with disabilities and special needs on request.
- Comments
  Access to buildings and enclosures without steps or via ramp.