Underground, Streetcar and Bus

Low-floor vehicles are used on all bus and almost all streetcar routes in Vienna. This makes it easier for people with limited mobility to get in and out of the vehicle. Line 30 is the exception, but it is only a short extension to a regular line. 90% of streetcar services are operated by low-floor vehicles. The electronic displays at streetcar stops show a wheelchair symbol next to the route number to indicate when the next low-floor streetcar is due to depart. For real-time passenger information about departure times for low-floor streetcars, visit www.wienerlinien.at/itip/

“Low floor” buses are in use on all bus routes. The buses are equipped with folding ramps for wheelchair users. In all vehicles, the maximum weight of electric wheelchairs, user and luggage must not exceed 350 kg (maximum length 1000 mm).

Vienna’s subway system is well-equipped for guests with disabilities and special needs. All subway stations and trains are almost entirely wheelchair-accessible. All stations have "guiding strips" for the visually impaired, showing the way to stairs, escalators and elevators.

All subway stations can be accessed by wheelchair (elevator or ramp). However, since elevators need to be serviced or are out of order from time to time, it is possible to check in advance on whether the elevator is in operation on tel. +43 1 7909-100 and on the Internet www.wienerlinien.at. This real-time information has also been available on the accessibility pages of the Vienna public transport companies: www.wl-barrierefrei.at

The expansion of the U2-U5 subway network is in full swing. Please anticipate possible changes when planning your trip.
More Information

A special service for blind and visually impaired guests is provided by Wiener Linien online:
http://poptis.wl-barrierefrei.at

Further information is available at
www.wienerlinien.at or (only in German)

Check which stop lights have aids for orientation for visually impaired (only in German):
www.wien.gv.at/verkehr/ampeln/signale/index.htm

Tickets

A single ticket for Wiener Linien costs € 2.40. Single tickets are available on trams for € 2.60. People accompanying people with disabilities (degree of disability of at least 70%) can use public transport free of charge. However, the note "The holder of the pass requires an accompanying person" must be present in the disabled person's pass. If the required note is / is not entered for various reasons, the accompanying persons still need their own ticket.
Valid for all ticket variants of Wiener Linien and for the Vienna City Card.

Special Transportation

Many of our sightseeing buses for hop-on-hop-of tours can carry 1 wheelchair. Electric wheelchairs on request.
However, the following companies offer special transport for wheelchairs:

Blaguss-Minibus-Service GmbH

Transport service for barrier-free journeys in Vienna and throughout Austria - group, vacation and excursion trips of all kinds, including airport transfers.
More than 150 accessible minibuses, several electric vehicles and two wheelchair-accessible coaches are available. Wheelchair-accessible rental vehicles available on request.
Tel. +43-1-610 70 - 500
anfragen@blaguss-fahrtendienst.at
www.blaguss-fahrtendienst.at

Funkfahrtendienst Gschwindl
Also special wheelchair-tours (full-day and half-day)
Tel. +43 1 810 40 01
Email: fahrtendienst@gschwindl.at
www.gschwindl.at

hallermobil
hallermobil specializes in barrier-free passenger transfers, including excursions, patient transport, trips within Austria, travel transfers, leisure, spa and convalescence trips. Wheelchair-accessible vehicles can also be hired for exclusive use. 
Tel. +43 1 869 82 62
E-mail: office@hallermobil.at
www.hallermobil.at

ÖHTB Fahrtendienst
Barrier-free travel for individual or group leisure trips, excursions, spa and convalescence visits and patient transport. All journeys are made in barrier-free minibuses and buses or in hybrid cars. If you are a member of the Vienna Dementia-Friendly Platform, your carer can travel with you free of charge – please contact us for more information!
Tel. +43 1 768 50 80
E-mail: dispo@oehtb-fahrtendienst.at
www.oehtb-fahrtendienst.at

WAKA Fahrtendienst
Excursions on wheelchair minibuses in and around Vienna
Tel. +43 1 332 55 42
Mon- Fri 8 am-4:30 pm, Sat 9 am-noon, outside of office hours calls are forwarded to the emergency mobile number
office@waka.at
www.waka.at

Wiener Lokalbahnen Verkehrsdienste
Travel around Vienna safely aboard our fleet of around 150 accessible minibuses, including barrier-free half-day and full-day excursions.
Tel. +43 1 815 60 70
E-mail: verkehrsdienste@wlb.at
www.verkehrsdienste.at

Bicycle tour with a wheelchair

There is a barrier-free bicycle taxi service in Vienna, with which you can easily take a city tour. The sights of Vienna are approached according to your own route requirements or on fixed tours. Exclusively against pre-order! (30 minutes 55€, 60 minutes 79€, 120 minutes 139€) At the moment there are two vehicles available (1 wheelchair space). A normal FAXI rickshaw (2 seats) can be booked for the accompanying person on request.
Mobil: +43 699 12005624
faxi@faxi.at
www.faxi.at/barrierefrei/

© faxi.at, FAXI - Das Fahrradtaxi

Danube cruises

Guests with restricted mobility can also experience the Danube in a new way on a boat trip!
DDSG Blue Danube Schifffahrt, 1020 Vienna, Handelskai 265, tel. +43-1-588 80
Email: info@ddsg-blue-danube.at
www.ddsg-blue-danube.at/people-with-disability

Parking in Vienna

Since March 2022, there has been an almost nationwide, contiguous, fee-based short-term parking zone regulation in the city of Vienna. Parking in Vienna is only possible for residents with a parking ticket or “parking sticker” Mon-Fri 09:00 to 22:00. A good reason to get out of the car and into public transport.

When visiting the city, it is advisable to get out of the car and use public transport. Inexpensive parking is available on the outskirts of Vienna in the Park & Ride facilities from €4,10 per day. All Park & Ride facilities are directly connected to an underground line, so you can reach the city center quickly and easily.

Throughout Austria, drivers are exempted from the parking charges in short stay parking zones if they are in possession of a parking pass for disabled persons in accordance with Sec. 29b of the Road Traffic Ordinance (European parking pass). Passengers may also make use of this parking benefit:
www.oeamtc.at/thema/behinderung-mobilitaet

Parking spaces for people with disabilities

In order to improve the mobility of road users with disabilities, the city of Vienna has established numerous general parking spaces for the disabled and published them in a list of districts and as a set of district maps. A list of all locations can be found here:
www.wien.gv.at/verkehr/parken/behindertenparkplaetze/index.html

Find wheelchair accessible places in Vienna:
https://wheelmap.org/