Tourist Information Vienna

A service from the Vienna Tourist Board
1st district, Albertinaplatz / Maysedergasse intersection (daily 9 am – 6 pm)
Dec. 24, 2024: 9 am - 2 pm
Dec. 31, 2024: 9 am – 4 pm
Jan. 1, 2025: 11 am – 6 pm

Main entrance: no steps, automatic sliding door (door width: 150 cm), no wheelchair-accessible restroom, assistance dogs permitted, tactile Vienna maps for the blind and visually impaired are available on location. One counter is equipped with an inductive hearing loop. Wheelchair users can make use of an accessible service point equipped with a tablet.

Tourist Information Vienna Airport

in the arrival hall (daily 9 am - 6 pm)
Dec. 24, 2024: 9 am - 2 pm
Dec. 31, 2024: 9 am – 2 pm
Jan. 1, 2025: 11 am – 6 pm

Hofburg Info Center

1., Heldenplatz, entrance via Weltmuseum Wien
Tel. +43-1-525 24-3435 (daily 9 am - 6 pm)
The Hofburg Info Center can be reached via the main entrance to the Weltmuseum Wien by platform lift. Elevator to the hall of columns on the mezzanine and wheelchair-accessible access via the group cloakroom (please ask for a key at the ticket counter). Information boards with touchable objects for the blind and visually impaired. Wheelchair- accessible restroom, wheelchair rental possible only for visiting the Weltmuseum (please reserve the day before).
5 public parking spaces on Heldenplatz for people with disabilities.

wienXtra children's Information

Information and services for Vienna's children's and family activities
7th district, Museumsplatz 1
Tel. +43 1 909 4000 84 400
Tue-Fri 2 pm - 6 pm, Sat-Sun, public holiday 10 am - 5 pm
Main entrance: no steps, swinging door with time-delayed closing mechanism, opens to the outside
2 steps inside the facility to the cuddle area for small children
Wheelchair-accessible restroom
Seeing-eye dogs permitted
www.kinderinfowien.at

BIZEPS

Information Center for Persons with Disabilities
2nd district, Schönngasse 15-17/4
Tel. +43 1 523 89 21, Mo–Thu 10 am - 3 pm, Fr 10 am - 1 pm. We provide support in many different languages.
Email: office@bizeps.or.at
www.bizeps.or.at
You can find more restaurants in the BIZEPS "Dining with few obstacles" guide (in German), which you can download at: www.bizeps.or.at/shop/lokale.doc

Blinden- und Sehbehindertenverband Österreich (BSVÖ)

Austrian Federation of the Blind and Partially Sighted
13th district, Hietzinger Kai 85, Tel. +43 1 982 75 84-201
Email: office@blindenverband.at
www.blindenverband.at and www.bsv-austria.at
The Department for International Cooperation of the BSVÖ is responsible for implementing projects of the European Union as well as for the international networking of the Federation, and serves as an interface for organizations of the blind and visually impaired worldwide. Tel. +43 1 982 75 84–204
Email: international@blindenverband.at

Braille Center

2nd district, Wittelsbachstrasse 5
Tel. +43-1-728 08 66 Dw 705
Email: verkauf@bbi.at
www.bbi.at
Tactile district maps for visually impaired and blind visitors are available for €3 each (tactile sketch, colored sketch, caption in Braille and normal print) from the Federal Institute for the Education of the Blind.

Blinden- und Sehbehindertenverband Wien, Niederösterreich und Burgenland (BSVWNB) / Louis Braille Haus

Union of the Blind and Visually Impaired Provinces of Vienna, Lower Austria and Burgenland, Louis Braille Haus
14th district, Hägelingasse 4-6
Tel. +43 1 981 89-0
Mon-Thu 8 am - 5 pm, Fri 8 am - 12 pm
Email: info@blindenverband-wnb.at
www.blindenverband-wnb.at

Wheelmap

Find wheelchair accessible places in Vienna
http://wheelmap.org/

Austrian Disablity Council

Federation of Austrian Handicapped Associations
10., Favoritenstrasse 111/Top 11, Tel. +43-1-5131533
Email: dachverband@behindertenrat.at
On the website of the Council for the Disabled you will find a listing of the Austrian euro key restrooms.
www.behindertenrat.at

Information for deaf people

Information on topics concerning deaf people also at:
www.gebaerdensprache.jetzt

Austrian Association for deaf people (ÖGLB)

10th district, Waldgasse 13-15/ 2nd floor
Tel. +43 1 603 08 53, Fax: +43 1 602 34 59
Email: office@oeglb.at
www.oeglb.at

Gebärdenwelt TV (Sign language TV)

11th district, Waldgasse 13/2
News from around the world in Austrian sign language and a calendar of relevant dates for the deaf people
editorial office: Tel. +43-1-641 05 10-235
Email: redaktion@gebaerdenwelt.at
www.gebaerdenwelt.tv

Service Center ÖGS.barrierefrei

Tailor-made, obstacle-free solutions for the web and communication
10th district, Waldgasse 13/2
Email: office@oegsbarrierefrei.at
www.oegsbarrierefrei.at

ÖGSDV Österreichischer Gebärdensprach-DolmetscherInnen-Verband

Sign language interpreters for Austrian Sign Language (ÖGS) and German
A-1131 Vienna, P.O. Box 95
Email: info@oegsdv.at
www.oegsdv.at

Visual Signs

Sign language interpreter for Austrian Sign Language (ÖGS) and German, other foreign languages (English, Italian, French) on request
12th district, Rosaliagasse 19/6
Tel. +43 1 966 02 61
Fax +43 1 208 39 99
Email: info@visual-signs.at
www.visual-signs.at

VOX-Schwerhörigenzentrum Wien: Information for the hearing-impaired

VOX Hearing Impaired Center Vienna
15th district, Sperrgasse 8-10/2/15
Tel. +43 1 897 31 31
Mobil: +43 676 844 361 330
info@vox.at
www.vox.or.at

VOX Technical Assistance & Advisory Center for the Hearing Imparied Vienna

15th district, Sperrgasse 8-10/1/7
Tel. +43 1 897 47 87, SMS sevice: +43 676 844 361 330
E-Mail: office@ta-vox.at
www.schwerhoerigen-service.at

ÖSB Österreichischer Schwerhörigenbund Dachverband

Bundesstelle Wien & “trans.SCRIPT-Austria” written interpreting center
15th district, Sperrgasse 8-10/1/9
Tel: +43 (0)676 844 361 320, Mobile/WhatsApp/SMS: +43 676 330 18 95
wien@oesb-dachverband.at
www.oesb-dachverband.at
www.transcript.at

Marienapotheke Pharmacy

6., Schmalzhofgasse 1, Tel. +43-1-597 02 07, Fax: +43-1-597 02 07-66
Sign language, hearing-impaired employees, induction loop etc., wheelchair-accessible entrance
Mon–Fri 8 am - 6 pm, Sat 8 am - noon
info@marienapo.eu
www.marienapo.eu