Vienna International Airport

Flight information 24 hours a day: Tel. +43-1-7007-222 33
Medical Center: Tel. +43-1-7007-222 45
www.viennaairport.com

Vienna International Airport is 100% wheelchair-accessible. Pictograms and guidance systems facilitate orientation; monitors at eye-height facilitate the readability of flight information. Tourist Info is located in the arrival hall (09:00–18:00). Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane.
Further information: www.viennaairport.com/en/passengers/airport/disabled-accessible_travel

Getting to the Airport

By car
Accessible parking spaces are available in parking garages 3 (deck 2), 4 (deck 0), at parking lot C (on both sides of the entrance) and at short-stay parking lot K3 (at the entrances to the arrivals hall). Discount on the parking fee: 50% discount in parking garages 3, 4 and parking lot C. The discount will be applied on your return upon payment of the parking fee at the ticket counter in parking garage 4 (open 24 hours, info: +43 1 7007-22 886) and submission of a copy of: your ID in accordance with Section 29b StVO or EU Parking Permit for People with Disabilities (European Community model) or disability pass with the additional note “Unreasonable to use public transportation due to permanent health impairment”. Flughafen Wien AG also offers a discount for the short-stay pick-up parking lot K3: 50% discount on the 1st and 2nd hour. You can obtain this refund at the information desk in the arrivals hall by presenting one of the documents listed above. A 50% discount on the first 2 hours is also available for the departure terminal driveway (bringer). You can obtain this refund at the information desk in terminals 1 and 3 by presenting one of the documents listed above.

Accessible parking
You can find information about accessible parking at the airport at:
https://www.viennaairport.com/en/passengers/arrival__parking/disabled-accessible_parking

By special minibuses
Transport by special minibuses is available for wheelchair users and their escorts. The following providers offer transport to the Vienna Airport:

• Airport Driver, Tel. +43-1-22 8 22, www.airportdriver.at (for folding wheelchairs)
• ATS Airport Transfer Service, Tel. +43-1-7007-35 910, www.ats-vie.com
• Blaguss Minibus-Service, Tel. +43-1-610-70-0, www.blaguss.com
• Taxi Mann Mödling, Tel. +43-2236-30300, www.taximann-moedling.at
• Wiener Lokalbahnen Verkehrsdienste GmbH, Tel. +43 1 815 60 70 https://www.verkehrsdienste.at/web/

By CAT (City Airport Train) - Discount with the Vienna City Card
The CAT operates between the railway station "Bahnhof Wien Mitte" in the city center and the Vienna International Airport "Wien Schwechat". The CAT platforms at Wien-Mitte and at the airport are accessible via an elevator. There are no steps into the train and two wheelchair-spaces in every railway car. Use of the CAT is reduced for wheelchair users. Accompanying persons registered in the disabled ID card travel for free.
www.cityairporttrain.com

Vienna by Train

Extremely busy train stations in Vienna, such as the Main Station, Westbahnhof, Wien Floridsdorf and Wien Meidling are wheelchair-accessible for travelers with restricted mobility. In order to organize the best possible assistance for you at the station, ÖBB needs prior notification of your travel requirements at least 12 hours before your journey (at least 24 hours for journeys outside Austria). ÖBB can assist with the following matters:

• Clarifying what facilities are available at the stations and on the trains
• Arranging the time and place to meet
• Providing information on the services available
• Coordinating the space available (wheechair seat …)

Further information: www.oebb.at

Vienna Central Station (Wien Hauptbahnhof)

Vienna Main Station is the most modern and at the same time important national and international transit hub in Austria. All long-distance trains of the Austrian Federal Railway (ÖBB) stop here and continue farther south to the Wien-Meidling station. All night and car trains end here exclusively. The following services are available at the train station: elevator (24 hours a day), station wheelchair, wheelchair-accessible restrooms, wheelchair-accessible parking spaces and inductive hearing system. The Main Station is directly connected to public transportation.
Online form regarding mobility service
Mobility service - ÖBB

Vienna-Meidling

The recently converted Vienna Meidling station offers unrestricted wheelchair access.

• Elevators at both ends of the platform
• Guidance system for the visually impaired throughout
• Ramps at both ends of the underpass at Kerschensteinergasse (access to the eastbound platform)
• 3 parking spaces for visitors with special needs (at entrance on Eichenstrasse)
• Wheelchair-accessible restroom
• Station wheelchair, elevator and inductive hearing systems available

Westbahnhof - BahnhofCity Wien West

The main entrance from Europaplatz into the newly designed train station hall and all platforms are wheelchair-accessible. Direct wheelchair access from the subway lines (U3 and U6) into the train station hall is also possible. Within BahnhofCity Wien West, elevators enable barrier-free access to all levels. Signed car pick-up and drop-off locations for wheelchair users at the entrance on Europaplatz. Guide systems for the blind and inductive hearing systems available throughout the entire train station. Wheelchair-accessible restroom available on levels E1 and E0.

Vienna-Mitte Station

Vienna-Mitte train station is served by two subway lines, five express train lines and the City Airport Train (CAT), making it one of Vienna's most important transport hubs. The multi-year remodeling of Vienna-Mitte train station was completed at the end of 2012. Guidance systems for the visually impaired, parking spaces for people with disabilities and wheelchair-accessible toilets are available. Direct wheelchair access to the station hall is possible from the Landstraßer Hauptstrasse. Wheelchair access to the City Airport Train (CAT) is possible from Marxergasse. Platforms 1/2, 3/4 are center platforms at basement level. Access by elevator is only possible with the subway elevator for the U3 and U4 lines! Travel permit required for the subway!! Platform 23 is the platform for the CAT and can be reached by elevator through the CAT terminal.

Train connections
Since there are various types of railway cars, some train connections are not easily accessible for travelers with special needs.

Further information on travelling by train:

Center for Mobility Services
Tel. +43 (0)5 1717 menu item 5 (local rate)
Daily from 6:00 am to 9:00 pm
Contact: Online form regarding mobility service

All stations also offer assistance on the platforms for wheelchair users. Notification also possible at the Center for Mobility Services.

Westbahn:

WESTbahn operates barrier-free low-floor trains between Vienna, St. Pölten, Amstetten, Linz, Wels, Attnang-Puchheim, Vöcklabruck, Salzburg, Kufstein, Wörgl, Innsbruck and Vorarlberg. A free wheelchair space reservation can be added to any WESTbahn ticket. Information on WESTbahn’s barrier-free services can be found here:
https://westbahn.at/reservierung/rollstuhlstellplatz

Discount with a Vienna City Card